Support & Assistance

Contact Us

If you have any questions, feedback, or need assistance with this web application, please feel free to contact the IOA Syria technical team.

MIS Team

Email:

arabadi@sy.goal.ie

We aim to respond to all inquiries as soon as possible.

General Support

Questions about access, onboarding, or day-to-day usage.

Contact support

Security & Access

Report suspicious activity, login issues, or access problems.

Report a security issue

Data & Reporting

Questions about reports, deduplication, or overlap signals.

Ask a reporting question

What to include

  • Organization name and partner ID (if known).
  • Short description of the issue.
  • Screenshots or logs if applicable.